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内容説明 This book constitutes the thoroughly refereed post-workshop proceedings of eight international workshops held in Ulm， Germany， in conjunction with the 7th International Conference on Business Process Management， BPM 2009， in September 2009. The eight workshops were on Empirical Research in Business Process Management (ER-BPM 2009)， Reference Modeling (RefMod 2009)， Business Process Design (BPD 2009)， Business Process Intelligence (BPI 2009)， Collaborative Business Processes (CBP 2009)， Process-Oriented Information Systems in Healthcare (ProHealth 2009)， Business Process Management and Social Software (BPMS2 2009)， Event-Driven Business Process Management (edBPM 2009). The 67 revised full papers presented were carefully reviewed and selected from numerous submissions.