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From Publishers Weekly Drawn from thousands of radio transcripts， phone messages， e-mails and interviews with eyewitnesses， this 9/11 account comes from the perspective of those inside the World Trade Center from the moment the first plane hit at 8:46 a.m. to the collapse of the north tower at 10:28 a.m. The stories are intensely intimate， and they often stir gut-wrenching emotions. A law firm receptionist quietly eats yogurt at her desk seconds before impact. Injured survivors， sidestepping debris and bodies， struggle down a stairwell. A man trapped on the 88th floor leaves a phone message for his fiancée: ?Kris， there’s been an explosion.... I want you to know my life has been so much better and richer because you were in it.? Dwyer and Flynn， New York Times writers， take rescue agencies to task for rampant communications glitches and argue that the towers’ faulty design helped doom those above the affected floors (?Their fate had been sealed nearly four decades earlier， when... fire stairs were eliminated as a wasteful use of valuable space?). In doing so， the authors frequently draw parallels to similar safety oversights aboard the ill-fated Titanic nearly 90 years before. Their reporting skills are exceptional; readers experience the chaos and confusion that unfolded inside， in grim， painstaking detail. B&w photos.
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